Clan control affects behavior primarily by which means?

Clan control operates by influencing behavior through social norms and peer expectations, which fosters a strong communal environment where individuals feel a sense of belonging and accountability. In organizations with a clan control culture, the emphasis is on shared values, teamwork, and interpersonal relationships. This means that employees are motivated to align their actions with the collective standards and expectations of their peers, which can drive conformity to desired behaviors and outcomes.

Social norms establish what is considered acceptable behavior within the organization, and these norms can be powerful motivators. When team members uphold these norms, they create an atmosphere of trust and collaboration that encourages individuals to work together towards common goals. This type of control is particularly effective in environments where teamwork and cooperation are critical, as it relies on the inherent expectations set by colleagues rather than formal rules or punishments.

Other options focus on more structured or external controls, such as formal job descriptions, market competition analysis, or day-to-day supervision, which do not capture the essence of clan control's reliance on social influence and peer dynamics.